[Hiring] Virtual Evening Reservation Sales Agent @Drury Hotels

Role Description

To assist our guests in a courteous and professional manner in all related functions of the Drury Hotels Reservation Center. To maintain a high standard of service and hospitality at all times and to maximize revenue. Evening availability from 3pm to 1230am Central Time including weekends is required.

Qualifications

• Requires ability to take written and verbal direction.
• Requires ability to relate to the public and Drury team members in a warm, friendly, and professional manner by creating a hospitable environment.
• Requires attention to detail and ability to handle multiple tasks simultaneously and efficiently.
• Requires thorough knowledge of Drury Hotels’ policies and procedures for guest service.
• Requires ability to operate a computer.
• Requires ability to use the Drury Spirit Reservation Process as described.

Requirements

• Requires knowledge and skill equivalent to four years of high school.
• Experience working with the public in a service industry is preferred.

Benefits

• Flexible scheduling, paid time off, hotel discounts, and free room nights.
• Mentorship, cross-training, development plans, management training, and more - over 200 internal promotions this year.
• Medical, dental, vision, prescription, life, disability, and Team Member Assistance Program.
• Company-matched 401(k).
• Ranked among Newsweek's America's Greatest Workplaces 2025.
• Quarterly bonuses based on hotel results.