[Hiring] Vacation Planning & Guest Service Associate @Travelbynight

Role Description

We are recruiting individuals who enjoy helping people, researching options, and creating positive customer experiences for remote opportunities within the leisure travel industry. This position combines the service side of hospitality with the research and coordination involved in vacation planning.

• Speak with clients about upcoming vacation plans
• Research destinations and travel products
• Identify options based on budget, interests, and preferences
• Assist with accommodations, cruises, resorts, activities, and other arrangements
• Provide information and recommendations
• Coordinate reservation details
• Communicate with clients throughout the planning process
• Provide pre-travel support and follow-up
• Participate in ongoing industry education

Qualifications

• Enjoy providing excellent service
• Communicate professionally and confidently
• Are comfortable researching information online
• Have strong attention to detail
• Can manage their time independently
• Are comfortable learning new systems and processes
• Have an interest in hospitality, tourism, or travel

Requirements

• Applicants must reside in the United States, United Kingdom, Australia, or Latin America
• Access to a computer or smartphone
• Must be 18 years of age

Benefits

• Training and ongoing mentorship are provided
• Previous travel industry experience is not required