[Hiring] Trip Coordination Specialist @Hopesglobalgetaways

Role Description

We are currently expanding our coordination team and inviting applications for a Trip Coordination Specialist role. In this position, you'll assist clients as they organize upcoming travel plans by helping track itinerary components, organizing key reservation details, and ensuring communication remains clear throughout each stage of the preparation process. This opportunity is ideal for individuals who enjoy working with people, keeping information organized, and contributing to smooth travel preparation experiences while working within a flexible remote environment. Training resources and mentorship support are provided for selected candidates.

Responsibilities

• Connect with clients to gather travel preferences, timelines, and planning priorities
• Help organize itinerary elements such as accommodations, transportation, and activities
• Share progress updates related to confirmations and scheduling steps
• Assist with reviewing available travel selections using approved partner platforms
• Respond to client questions through phone, email, and secure messaging systems
• Maintain accurate documentation related to coordination activity
• Stay informed on supplier announcements, destination updates, and promotional opportunities

Benefits

• Flexible remote scheduling options
• Structured onboarding guidance and continued learning support
• Access to professional coordination systems and travel supplier networks
• Eligibility for travel-related perks and recognition programs
• Opportunities to expand into advanced planning or advisory pathways

Qualifications

• Strong communication skills and a service-oriented mindset
• Reliable organization and attention to important details
• Comfort working independently while managing multiple coordination steps
• Familiarity with basic online tools and communication platforms
• Background in customer service, hospitality, scheduling, or administrative support is helpful but not required
• Must be at least 18 years of age
• Must be authorized to work within the United States, United Kingdom, Mexico, Australia, Spain, or other qualifying regions
• English language communication required