[Hiring] Travel Representative @Genovaire Travel Group

Role Description

We are seeking a Work-From-Home Travel Representative to assist clients before, during, and after their trips. In this remote role, you will provide customer support, handle travel-related requests, and help ensure each traveler has a smooth and enjoyable experience.

• Communicate with clients via email, phone, and messaging platforms
• Assist with reservation updates, itinerary adjustments, and cancellations
• Provide accurate information about destinations, travel requirements, and procedures
• Confirm travel details and follow up with clients as departure dates approach
• Address concerns professionally and work toward timely resolutions

Qualifications

• Excellent communication and interpersonal skills
• Customer service experience preferred (hospitality or travel is helpful but not required)
• Organized and comfortable managing multiple requests
• Able to learn online systems and tools quickly
• Interested in travel and helping others plan successfully

Benefits

• Remote work environment
• Flexible scheduling options
• Training and ongoing guidance
• Opportunities for professional development
• Supportive team environment

Company Description