[Hiring] Third Party Collections Specialist @Unifin

Role Description

As a Collection Specialist , you are expected to contact clients and collect outstanding payments. You are to patiently and professionally communicate with customers in order to encourage them to pay their debts. You will strike a balance between maintaining trustful relationships and ensuring timely payments.

Qualifications

• At least 9 months of BPO - Collections experience in International accounts
• Must be capable of using dialers
• Must have proven account management experience
• Familiar with collection laws and regulations
• Excellent verbal and written communication skills
• Good customer service orientation

Requirements

• Operating System: At least Windows 11 OS installed
• Processor: At least a 2.0 GHz, 64-bit processor (Intel Core i5 or higher) - minimum 9th gen
• Memory (RAM): Minimum of 8 GB RAM
• Storage: At least 80 GB free hard drive space
• USB Ports & Peripherals: At least one available USB port | USB headset (combined microphone and headphones) with noise-canceling feature
• Internet Connection:
  • Internet access via cable or fiber only (DSL, satellite, or wireless connections are not permitted)
  • Minimum download speed of 75 Mbps
  • Minimum upload speed of 75 Mbps
  • Must be hardwired directly to the PC or laptop (Wi-Fi/wireless not allowed)

Benefits

• Unlimited earning potential
• Flexible work
• Pure performance-based commission structure