[Hiring] Temporary Collections Assistant @8am

Role Description

8am is looking for a Temporary Collections Specialist. The ideal candidate will have a collections background and attention to detail, working in a high-growth, fast-paced environment.

• Running daily reports and assisting in maintaining accurate and detailed records of collection activities in the company’s database.
• Assist in consolidating reporting from various databases in Excel on a routine basis.
• Escalate unresolved issues to senior collections staff or management.
• Assess customer accounts for high-risk factors and report findings to management, contributing to risk mitigation efforts.
• Update customer accounts as directed.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• Strong verbal and written communication skills.
• Basic math and problem-solving skills.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook) and Google Docs.
• Strong organizational skills with attention to detail.
• Experience and/or knowledge of Salesforce.
• Outstanding problem-solving skills; “can-do” attitude and resourcefulness, combined with the ability to propose solutions.
• Exemplary analytical and communication skills.
• Comfortable working in a fast-paced environment; ability to pivot as business priorities shift.
• Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation.

Benefits

• Culture shaped by continuous learning, genuine community, holistic wellness, and meaningful engagement.
• Core values: Work Smart, Win Fast; Outshine Ordinary; We Find a Way.