[Hiring] Telephonic Interviewer @illumifin
Telephonic Interviewer @illumifin
Customer Service
Salary usd 16 per hour
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted 3wks ago

[Hiring] Telephonic Interviewer @illumifin

3wks ago - illumifin is hiring a remote Telephonic Interviewer. πŸ’Έ Salary: usd 16 per hour πŸ“Location: USA

Role Description

This position performs telephonic interviews for clients who have applied for insurance. Hours of work are Mon-Fri, 9:30a-6:30p CST.

  • Conducts telephonic interviews for insurance company applicants in a quiet, professional environment without interruptions and/or distractions.
  • Receives calls from CSR area to complete telephone interviews with Long Term Care applicants.
  • Uses pre-determined follow-up questions needed for a thorough collection of data.
  • Gives concise, accurate documentation on client's health history.
  • Accurately documents history and lifestyle information essential to the Underwriting process using pre-determined, scripted follow-up questions.
  • When necessary, tactfully refocuses applicants who wander off the subject.
  • Completes all interviews in a timely manner, according to department guidelines.
  • Maintains an 85% productivity level as measured by the Management Operating System in place (MOS).
  • Maintains a minimum 96% quality standard on all telephonic interviews.
  • Other duties that are assigned.

Qualifications

  • Minimum Qualifications
    • Education: high school diploma
    • Proficient in basic computer software with the ability to troubleshoot basic computer issues, including Microsoft Office Suite.
    • Must type at least 40 words per minute.
    • Basic functional math skills.
    • Performs work accurately and efficiently under deadline pressures.
    • Heavy telephone contact with both customers and internal company staff.
    • Heavy keyboard and computer use.
  • Preferred Qualifications
    • Education: Associate's Degree or Bachelor's Degree in Business Administration.
    • Database experience preferred.
    • 1-2 years of prior geriatric and/or mental health nursing and assessment experience.
    • Work From Home (WFH) Employees must have high speed internet connectivity and an analog or digital phone line.

Requirements

  • The base pay for this position is starting at $16/hour depending on experience and qualifications.
Before You Apply
️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Telephonic Interviewer @illumifin
Customer Service
Salary usd 16 per hour
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted 3wks ago
Apply for this position
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️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
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