[Hiring] Tele Caller - Punjabi (D) @Lokal App

Role Description

We are hiring for our sister app - Dostt, an audio and video platform. Currently, we operate in Punjabi. As we expand rapidly, we are seeing significant growth.

We are looking for a motivated and results-driven Tele Caller to join our team. The Tele Caller will be responsible for:

• Making outbound calls to potential and existing hosts to inform them about products and services.
• Following up on leads generated through various marketing campaigns.
• Maintaining detailed records of host interactions and transactions.
• Achieving daily/weekly/monthly call and conversion targets.
• Providing accurate and timely information to hosts.
• Staying updated with the latest products, services, and promotional offers.
• Training & onboarding new hosts as per guidelines of the app.

Qualifications

• Bachelor’s degree.
• Proven experience as a Telecaller or in a similar role.
• Excellent verbal communication skills in Punjabi (Must know read, write, and speak).
• Ability to handle host rejection and remain patient.
• Basic knowledge of computer operations, CRM & Excel.
• Strong listening and negotiation skills with a positive attitude and ability to work in a team.

Requirements

• Excellent communication skills.
• Customer-centric approach.
• Ability to handle rejections professionally.