[Hiring] Technical Support Intern @Tekhqs

Role Description

As a Support Intern, you will be the first point of contact for customers, assisting them with basic queries, onboarding, and troubleshooting. This internship is designed to provide hands-on training in customer support, enterprise tools, and communication, helping you kick-start your career in a global technology environment.

Key Responsibilities

• Provide timely and professional support to customers via chat, email, and phone.
• Assist with onboarding and setup for TekHQS solutions.
• Help document common issues, customer feedback, and solutions.
• Escalate complex queries to senior support or product/engineering teams.
• Maintain a positive and empathetic customer-first approach.

Qualifications

• Fresh graduate (BBA, BSCS, MBA, or related field) or up to 6 months of experience in customer service/support.
• Strong English communication skills (verbal and written).
• Tech-savvy, eager to learn, and proactive with a problem-solving mindset.
• Comfortable using digital tools, CRM systems, and support platforms (training provided).
• Passion for customer engagement and continuous learning.

Requirements

• Full-time, Remote.