[Hiring] Technical Support Engineer @Sungrow Europe - Welcome traveler!

Role Description

Welcome to your new role at Sungrow, as our Technical Support Engineer in Germany! Are you curious to learn how you can help us build a sustainable future? Would you like to see how you can contribute to the growth of our clean energy solutions? Then, have a look at your responsibilities below:

• You'll provide technical support for PV, ESS, EV Charging, and distribution products.
• You'll deliver training for customers, installers and EPC for technical needs.
• You'll coordinate with R&D to solve general problems and plan troubleshooting solutions.
• You'll be travelling to the site to help customers solve problems or collect data.
• You'll produce reports to enable product failure analysis and risk assessment.

Qualifications

• Degree in electrical engineering
• Relevant certifications for one of the EU countries
• Fluency in English and German
• Willingness to travel up to 50% of your time to provide support across Europe

Requirements

• Extensive knowledge of the PV and ESS industry and experience with those products
• Fluent Chinese (mandarin)
• Previous experience working in a Chinese company

Benefits

• Opportunities for career advancement as we are growing very fast in the EMEA region
• Bonus payment on a fixed schedule every year based on performance
• A multinational team with a diverse and inclusive mindset
• Travel within Europe for training sessions or to attend renewable energy events
• Opportunity to visit our R&D facilities in China
• Commitment to diversity and inclusion at Sungrow