Technical Support Engineer @hurreh technologies pvt ltd
Customer Service
Salary inr 250,000 - 5..
Remote Location
Job Type full-time
Posted 1mth ago

[Hiring] Technical Support Engineer @hurreh technologies pvt ltd

1mth ago - hurreh technologies pvt ltd is hiring a remote Technical Support Engineer. πŸ’Έ Salary: inr 250,000 - 500,000 per year πŸ“Location: India

Role Description

We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.

  • Resolve network issues
  • Configure operating systems
  • Use remote desktop connections to provide immediate support
  • Provide quick answers to simple IT issues via email and chat applications
  • Contact clients via phone for complex problems that require nuanced instruction
  • Provide clear, written instructions and technical manuals

Ultimately, you will be a person that our customers trust. They will rely on you to provide timely and accurate solutions to their technical problems.

Qualifications

  • Degree in a relevant field, like Computer Science, IT or Software Engineering
  • Microsoft, Cisco, Linux or similar certification is a plus
  • Excellent problem-solving and communication skills
  • Ability to explain technical details simply

Requirements

  • Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
  • Hands-on experience with Windows/Linux/Mac OS environments
  • Good understanding of computer systems, mobile devices and other tech products
  • Ability to diagnose and troubleshoot basic technical issues
  • Familiarity with remote desktop applications and help desk software (e.g. Zendesk)
  • Ability to provide step-by-step technical help, both written and verbal
  • BS degree in Information Technology, Computer Science or relevant field
  • Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
Before You Apply
️
remote Be aware of the location restriction for this remote position: India
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Technical Support Engineer @hurreh technologies pvt ltd
Customer Service
Salary inr 250,000 - 5..
Remote Location
Job Type full-time
Posted 1mth ago
Apply for this position
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️
remote Be aware of the location restriction for this remote position: India
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
Unlock 152,720 Remote Jobs
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