[Hiring] Technical Customer Success Manager III @Amazon

Role Description

Leverage customer engagement skills through all levels of an organization including C-Suite. Maintain an in-depth knowledge and understanding of existing and developing technologies relating to cloud computing to unlock opportunities for customers. Drive change management and incorporate organizational change best practices seamlessly into project delivery. Accelerate customer adoption through education and engagement. Assist customers in identifying use cases for priority adoption of AWS and best practice implementations. Assist in developing long-term strategic relationships with key accounts. Manage time efficiently, meet personal goals, and work effectively with other members of the sales and marketing team.

Qualifications

• Bachelor's degree or foreign equivalent degree in Science, Technology, Engineering, Mathematics, Business, or a related field.
• Seven years of progressive post-baccalaureate experience in the job offered or a related occupation.
• One year of experience in leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience.
• One year of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience.

Requirements

• Domestic travel up to 25% to perform role responsibilities may be required.
• 100% telecommuting permitted, work may be performed from anywhere in the U.S.

Benefits

• Salary Range: $153,600/year to $207,800/year.
• Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.