[Hiring] Swiss German Speakers – Outbound Calling & Data Collection @IQVIA

Role Description

Join us on our exciting journey! We are recruiting an awesome team of Swiss German language speakers to join us at our Madrid Production Hub office working remotely. Your primary focus will be to conduct outbound calls to healthcare professionals and pharmacies to collect, verify, and accurately record key information, ensuring all data is updated in line with project guidelines and internal quality standards.

If you want to play a key role in a diverse, dynamic, and committed fun team, this could be the role for you!

What to expect:

• Perform verifications via telephone and email with healthcare professionals.
• Research all available sources of information to accurately fulfill the verification.
• Perform match activities comparing new data against our existing database.
• Proactively alert the manager on any issue or deviation in the standard procedure.

Qualifications

• German native speaker is required.
• Excellent attention to detail and organizational skills as well as keeping to tight deadlines.
• Excellent and professional communication skills (telephone and email).
• Experience working for multi-national corporations is an advantage.
• Great attention to detail, accuracy, and strong teamwork skills are mandatory.

Requirements

• Further tasks would include documentation, mailings, troubleshooting, and in some cases, translations of text passages.

Company Description

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide.

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere.