[Hiring] Swedish Content Moderator / Customer Service Agent @Next Job Abroad

Role Description

In this role, you won’t just be "working in tech"—you’ll be a digital first responder. As a Content Moderator, you will protect millions of users from scams, fraud, and harmful content, ensuring a safe and trustworthy online marketplace. This is a non-voice role (no phone calls!) focused on critical thinking and digital safety.

• Review & Moderate: Monitor user-generated content to ensure it aligns with platform policies.
• Fight Fraud: Proactively identify and block scams and suspicious activities.
• Support Users: Respond to customer inquiries via email with clarity and empathy.
• Policy Application: Stay up-to-date with evolving digital regulations and apply them to real-world scenarios.
• Independent Decision Making: Take ownership of your cases and make the final call on what stays and what goes.
• Language Skills: You are fluent in Swedish (written and reading) and have a good grasp of English.
• Detail-Oriented: You can spot a "too good to be true" scam from a mile away.
• Tech-Savvy: You are comfortable navigating multiple digital tools and platforms.
• Decisive: You enjoy a role where you have the autonomy to make decisions based on clear guidelines.
• Adaptable: You thrive in a structured environment and enjoy working as part of a multicultural team.
• Experience: None required! We provide full training—all we need is your motivation.
• EU Citizenship or work visa for Malta.

Benefits

• The Malta Experience: A full relocation package to help you settle into your new island life.
• Growth: Performance-based salary progression and clear pathways into Compliance, Quality, or Leadership roles.
• Work-Life Balance: Rotational morning and late shifts (no night shifts) and flexible planning.
• Perks: Private health insurance, well-being support, and team performance bonuses.
• Remote Flexibility: Work from home in Malta, plus the option to work from another EU country for a few weeks each year.

Why Join Us in Malta?

Malta is a booming hub for the digital industry, offering a unique mix of high-tech career opportunities and a relaxed Mediterranean lifestyle. You’ll be joining a massive expat community where English is the primary business language, making it easy to feel at home the moment you land.

Apply today to start your international career in Online Safety!