[Hiring] Static Parking Operative @Intelli-Park

Role Description

If you are active, love being outdoors, and thrive in a role where you manage your own working day, Intelli-Park (UK Parking Control Ltd) is the place for you. We are recruiting a full-time Static Parking Operative who is committed to supporting our clients, growing their skills, progressing through the company, and contributing to a respectful, high-performing culture.

• Visionary – Think Forward
  • Review and identify improvements in signage, site layout and customer experience, providing valuable feedback to Head Office.
  • Support the continual enhancement of our service by recognising patterns, raising improvements and contributing to a better parking environment.
• Intentional – Act with Purpose
  • Issue parking charge notices accurately and in line with British Parking Association (BPA) policies and guidelines.
  • Apply consistent time management, ensuring each allocated site receives the right level of coverage.
  • Follow all operational processes with precision, using your equipment responsibly, including uniform and body-worn camera.
• Synergy – Be Brilliant, Together
  • Work collaboratively with colleagues and Head Office, reporting site concerns clearly and promptly.
  • Assist the public with parking queries, providing clear advice and signposting customers to the correct appeals procedure.
  • Support local coverage when other team members are on leave or absent.
• Tenacity – Stay Switched On
  • Patrol client sites and residential areas proactively, maintaining focus throughout your shift.
  • Adapt to occasional rota changes based on business needs.
  • Show resilience when dealing with challenging situations, using conflict-management skills to remain calm and professional.
• Accountability – Own It
  • Take personal responsibility for delivering an exceptional service to clients and the public.
  • Ensure accuracy, attention to detail, and adherence to BPA standards at all times.
  • Uphold our commitment to fairness, integrity and ethical conduct.

Qualifications

• Flexibility to support additional local coverage during periods of holiday or sickness.
• Attention to detail and accuracy in all tasks.
• Excellent customer service skills.
• Confidence, professionalism and calm conflict-management.
• In some cases, successful completion of a DBS check.

Requirements

• Full-time: 35 hours per week, 5 out of 7 days (Wed-Sat & Sun).
• Thursday - Monday: 09:00-17:00.
• Working days/times may occasionally be amended to meet business needs.

Benefits

• £13.11 per hour (day shift), paid weekly.
• Operative Performance Bonus – paid fortnightly from day one.
• Opportunity for overtime.
• Length of Service Bonus:
  • £100 per year (years 1–4).
  • £250 (year 5).
  • £100 per year (years 6–9).
  • £500 (year 10).
• Excellence Awards.
• Full UKPC uniform & equipment (including body-worn camera).
• Continuous training to become a fully competent Parking Operative.
• Supportive leadership and a strong network focused on VISTA-driven excellence.