[Hiring] Specialist Owner Experience @Hilton Grand Vacations

Role Description

Through the mission and values of HGV, the Specialist Owner Experience is responsible for providing excellent owner customer service in an omni-channel, contact center environment, while efficiently administering and promoting program offerings and benefits and driving out the goals and vision of the organization.

Use your communication skills and positive attitude to power vacation dreams as a Call Center Team Member. In this role, you’ll serve as our vacation solutions expert, connecting customers to their ideal vacations before they even set foot within one of our resorts. In this fast-paced and energetic environment, you’ll be talking with guests every day, selling vacation packages, planning travel adventures, and building anticipation for exciting vacations.

Qualifications

• Excellent communication skills
• Positive attitude
• Ability to work in a fast-paced environment

Requirements

• Experience in customer service
• Ability to sell vacation packages
• Planning travel adventures

Benefits

• Recognition and rewards for achievements
• Inclusive culture of belonging
• Opportunities for career growth