[Hiring] Spanish Speaking Customer Expert @Mercier Consultancy Group

Role Description

We are currently sourcing candidates for a prestigious Spanish Speaking Customer Experts for an Electronics Leader position in Greece, offering a unique opportunity to join a world-class technology team. If you are passionate about consumer electronics and excel in client relations, this role offers the perfect blend of professional growth and an exceptional lifestyle among the best jobs in Greece.

Key Responsibilities

• Provide high-level technical support for a global leader in the consumer electronics industry.
• Assist Spanish-speaking customers with product troubleshooting, installations, and general inquiries via phone, chat, and email.
• Maintain deep knowledge of current electronics trends, hardware specifications, and software updates to provide expert guidance.
• Document all customer interactions accurately within the CRM system to ensure seamless service quality.
• Identify opportunities to provide value-added advice, ensuring customer satisfaction and brand loyalty.
• Collaborate with internal teams to resolve complex technical escalations efficiently.
• Act as a brand ambassador, representing the premium standards of one of the world's largest electronics manufacturers.

Qualifications

• Native or fluent Spanish (spoken and written) is strictly required for this position.
• Fluent level of English to ensure effective communication with the international support team.
• Strong passion for consumer electronics and a desire to learn about the latest technical innovations.
• Exceptional communication skills and a customer-centric mindset.
• Proven ability to troubleshoot technical issues in a calm, professional, and efficient manner.

Requirements

• Valid EU passport or a valid work permit for Greece.

Benefits

• Highly competitive monthly salary with 13th and 14th salary bonuses per year.
• Monthly Performance Bonus tailored for high-achieving customer experts.
• Fully Paid Relocation Package including flight tickets, airport transfer, and initial hotel accommodation.
• Comprehensive professional training programs to keep you at the forefront of the electronics industry.
• Full health insurance coverage and additional corporate benefits.
• A dynamic, international work environment that ranks among the most sought-after Spanish-speaking jobs in Greece.

Company Description

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with industry-leading global brands. We specialize in facilitating seamless transitions for professionals seeking high-impact careers through our extensive network of premium BPO and corporate partners across Europe.