[Hiring] Spanish Speaking B2B Solutions Consultant @Mercier Consultancy Group

Role Description

We are currently seeking a dynamic professional for our Spanish Speaking B2B Solutions Consultant position in Bulgaria. This role is an incredible opportunity to advance your career within the fast-paced Customer Support Services industry, serving as a critical point of contact for international business clients while enjoying a premium lifestyle in one of Europe’s most vibrant capitals.

• Act as the primary point of contact for B2B clients, ensuring seamless delivery of specialized Customer Support Services solutions.
• Provide expert consultation and troubleshooting to Spanish-speaking business partners to resolve technical and operational inquiries.
• Manage client relationships proactively to ensure high levels of satisfaction and service excellence within the Customer Support Services sector.
• Collaborate with internal teams to refine service processes and enhance the overall quality of B2B support interactions.
• Analyze client performance data to provide actionable insights and tailored recommendations that drive mutual business success.
• Maintain detailed documentation of all client communications and service resolutions within the company’s CRM system.
• Participate in regular workshops to stay updated on industry best practices for professional Customer Support Services.

Qualifications

• Native or fluent Spanish (spoken and written).
• Valid EU passport (mandatory).
• Professional proficiency in English to collaborate with our diverse international team.
• Previous experience in B2B Customer Support Services or a similar client-facing environment is highly valued.
• Strong problem-solving skills and the ability to maintain composure in a high-pressure, professional setting.
• A proactive mindset and a desire to build a long-term career through one of the most exciting Spanish-speaking jobs currently available in Europe.

Benefits

• Competitive Monthly Salary.
• Fully Paid Training programs to ensure your success in the Spanish Speaking B2B Solutions Consultant position in Bulgaria.
• Comprehensive Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel) to facilitate a smooth move for those seeking jobs in Bulgaria.
• Attractive Monthly Performance Bonus based on individual and team excellence.
• €1,500 Signing Bonus (one-time) for new hires.
• Exposure to a multi-cultural working environment in a city known for its rich history and modern business growth.

How to Apply

If you are ready to take the next step in your career and join a firm that values your expertise, we encourage you to click 'Apply Now' to submit your application for the Spanish Speaking B2B Solutions Consultant position in Bulgaria. We look forward to reviewing your profile and welcoming you to the Mercier Consultancy Group team.