[Hiring] Spanish Interpreter @LanguageLine Solutions

Role Description

This role involves providing interpretation services between Spanish and English speakers via video-phone.

• Handle calls on demand and render the meaning of conversations.
• Break communication barriers in various industries including Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911.
• Process information quickly and concisely while recognizing sensitive cultural differences.
• Maintain professionalism and use appropriate terminology during interpreting sessions.
• Respond to interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
• Deliver audio and video interpretation services while typing data on a dedicated device.
• Speak clearly in both languages using proper pronunciation and polite expressions.
• Remain calm during interpreting sessions, especially in emergency situations.
• Follow client instructions and maintain cultural sensitivity.

Qualifications

• Fluency in Spanish and English with cultural competency.
• Excellent listening, retention, and note-taking skills.
• Ability to remain neutral and objective during sensitive conversations.
• Education or work experience in language-related fields preferred.
• Must be at least 18 years of age and legally authorized to work in the United States.
• High school diploma or equivalent.
• Ability to read and write the requested languages is highly preferred.

Requirements

• Dedicated personal device for business purposes (Desktop/Laptop/Tablet/Smartphone).
• High-speed internet connection with specified minimum speeds.
• Quiet space free from background noise or distraction.
• Must be able to operate a keyboard and mouse and remain stationary for most of the workday.
• Must use a headset for prolonged periods of time.
• Able to lift up to 26 lbs.

Benefits

• Paid professional interpreter training and continuous development.
• Incentives for meeting attendance targets.
• A variety of benefits including Medical, Dental, Vision, Employee Assistance Program (EAP), and 401K Retirement.
• Employee Referral Program.
• Advancement opportunities within the organization.
• Interpreter support.
• An inclusive and diverse work environment.