[Hiring] Slovenian Speaking Support Specialist @Mercier Consultancy Group

Role Description

We are currently scouting for a dedicated professional to join our team as a Slovenian Speaking Support Specialist in Bulgaria. This exciting Slovenian Speaking Support Specialist position in Bulgaria offers a unique opportunity to provide world-class assistance within a high-growth Customer Support Services environment while enjoying a fully supported international career transition.

Key Responsibilities

• Provide high-quality technical and non-technical assistance to customers via phone, email, and live chat.
• Maintain superior service standards within the Customer Support Services sector to ensure high client satisfaction.
• Effectively resolve inquiries regarding products or services using your native-level Slovenian language skills.
• Document all customer interactions accurately within the internal database system.
• Collaborate with international team members to streamline support workflows and improve service efficiency.
• Stay updated on new product features and policy changes to provide the most accurate information to clients.
• Proactively troubleshoot common issues to minimize resolution time for our Slovenian-speaking user base.

Qualifications

• Native or fluent Slovenian (spoken and written) is mandatory for this role.
• Valid EU passport holder or work permit for Bulgaria.
• Proven experience or a strong interest in the Customer Support Services industry.
• Exceptional communication skills and a customer-centric mindset.
• Proficiency in English to collaborate within our diverse, multi-cultural corporate environment.
• Readiness to relocate for this outstanding opportunity among the many Slovenian-speaking jobs available in Sofia.

Benefits

• Competitive Monthly Salary
• Fully Paid Training Program to ensure your success.
• Comprehensive Health Insurance package.
• Fully Paid Relocation Package (flight, transfer, hotel) to make your move to Bulgaria seamless.
• Attractive Monthly Performance Bonus to reward your dedication.
• Opportunities for career progression in one of the most vibrant Jobs in Bulgaria.
• And Much More...