[Hiring] Skills Strategy Manager @Workera AI

Role Description

This role is able to be hired in the following countries: UK, Ireland, or the Netherlands. Workera is an AI-native company transforming how enterprises measure and develop talent in the age of AI using validated skills data. We are seeking a Skills Strategy Manager to serve as the strategic partner and program leader for enterprise clients — guiding workforce transformation while driving successful deployment and sustained adoption of Workera’s platform.

As the primary owner of customer value delivery, you will:

• Lead end-to-end enterprise deployments — ensuring strong implementation, adoption, and measurable business impact.
• Advise clients on how to apply Workera’s skills intelligence and AI capabilities to inform talent strategy.
• Co-create custom assessments and translate skills data into executive-ready insights that drive strategic decisions.

Initially, this role balances hands-on program execution and strategic advisory. As our AI-enabled systems scale, the focus will increasingly shift toward higher-order advisory and executive engagement.

What You’ll Do

Within 3 months, you will:

• Develop a strong understanding of Workera’s AI-powered platform, customers, and business model.
• Take ownership of active enterprise accounts and lead key workstreams within customer deployments.
• Build trusted relationships with primary customer stakeholders.
• Deliver initial program milestones on time and with high quality, ensuring strong launch readiness.

Within 6 months, you will:

• Identify opportunities to use AI tools and automation to increase leverage and impact in your function.
• Fully own the lifecycle of multiple enterprise deployments (implementation, launch, adoption, renewal support).
• Deliver executive-ready insights and QBRs that clearly connect skills data to ROI and workforce outcomes.
• Proactively identify adoption risks using engagement and outcome metrics and implement targeted interventions.
• Partner with Sales to support expansion conversations within existing accounts.

Within 9 months, you will:

• Contribute to shaping best practices in operating as an AI-first organization.
• Serve as a strategic advisor to C-suite and senior leaders on skills-first workforce transformation.
• Influence product roadmap through structured customer feedback and advocacy.
• Contribute to scalable playbooks and AI-enabled delivery models within Customer Success.
• Demonstrate measurable customer impact, including strong adoption, retention, and expansion outcomes.

*Please note as we are a dynamic and quickly growing scale-up, things are always subject to change*

Qualifications

• 6+ years in enterprise SaaS or technology-enabled environments; including experience in program leadership, human capital transformation, assessments, management consulting, or strategic customer-facing roles.
• Demonstrated experience leading complex enterprise deployments, driving adoption, and managing cross-functional execution in ambiguous environments.
• Proven project management skills — coordinating cross-functional teams, managing complex projects, and driving structured execution that ensures customer value realization.
• Experience in Strategic Customer Success or Account Management.
• Strong data-driven communication skills with the ability to influence executives.
• Growth mindset with a passion for continuous learning and experimenting with AI tools.
• Resilience, grit, and adaptability - operate confidently through ambiguity and challenging customer situations.
• Comfort working in an AI-first environment where intelligent automation and experimentation are part of daily operations.
• Strong systems thinking — ability to understand how your work connects to a broader AI-driven platform and enterprise customers.
• Demonstrated ability to leverage AI tools (e.g., ChatGPT or equivalent digital assistants) to improve productivity, insight generation, or decision-making in your work context.

Preferred

• Background in I/O Psychology with client-facing experience.
• Experience working in fast-paced, high-growth environments.
• Proven success managing large, complex enterprise accounts (ACV $100K+).
• Familiarity with workforce analytics, predictive modeling, or AI-driven decision support.

Company Description

Workera is a fast-growing, Series B Silicon Valley company redefining how enterprises understand, develop, and mobilize talent. We are an AI company building AI-native skill assessments that can measure any skill, at any time, for the world’s largest organizations. Our platform combines generative AI, adaptive testing, and rigorous measurement science to deliver trusted, defensible skill insights at enterprise scale.

As AI reshapes how work is performed, Workera is redefining how work is measured. Our clients include Samsung, Siemens Energy, and the U.S. Air Force.

Our founder is Kian Katanforoosh, an award-winning Stanford Computer Science Lecturer who has taught AI to over 1 million people, and our Chairman is Dr. Andrew Ng, co-founder of Coursera (NYSE: COUR), CEO of DeepLearning.AI, and founding lead of the Google Brain project.

We’re learners, dreamers, and game-changers. Join us.

Workera is committed to providing an inclusive and respectful environment where equal employment opportunities are available to all applicants and employees. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.

Hiring decisions are based on qualifications, merit, and business need.