[Hiring] SEO Customer Success Manager @Search Atlas

Role Description

We are looking to bring on a client-focused SEO Customer Success Manager – Enterprise Accounts to help us propel our growth.

• Providing the best possible experience for our clients.
• Managing and growing your own portfolio of SEO clients, serving as their primary point of contact.
• Retaining and building relationships with our clients.
• Conducting highly analytical reporting on campaign performance and developing strategy where needed.
• Continuously staying updated on the latest SEO trends, updates, and Google algorithms.
• Improving workflow and process to streamline operations and client satisfaction.
• Creating upsell and cross-sell proposals for existing clients.
• Onboarding new clients assigned by the sales team.

Qualifications

• Minimum of 3-5 years of experience managing large-scale, enterprise-level SEO or digital marketing campaigns.
• Strong hands-on experience in SEO with the ability to explain technical concepts clearly to clients.
• Extremely comfortable with technology - you love data and are great with numbers.
• Someone looking for a fast-paced startup culture to grow in.
• Proactive problem-solver committed to delivering excellence.
• Highly detail-oriented personality type.
• Strong written and verbal communication skills, with experience presenting results and recommendations to clients.

Requirements

• Experience managing large-scale, enterprise-level SEO or digital marketing campaigns.
• Ability to explain technical concepts clearly to clients.
• Comfortable with technology and data analysis.
• Proactive problem-solving skills.
• Highly organized and detail-oriented.
• Strong communication skills.

Benefits

• Fully Remote work
• Fully covered health, vision, and dental insurance
• Unlimited PTO
• Paid parental leave
• Personal development budget
• Lasik eye surgery benefit
• Pet health insurance (2 pets per employee)