[Hiring] Senior Customer Success Manager @AC Lion Digital Media Executive Search

Role Description

This role involves supporting political and advocacy clients using a programmatic DSP.

• Own relationships with political, advocacy, and agency clients
• Guide clients on platform usage, best practices, and campaign strategy
• Support campaign setup, optimization, pacing, and troubleshooting
• Ensure compliance with FEC and state-level political regulations
• Partner cross-functionally with AdOps, Sales, and Product
• Drive retention, renewals, and account growth

Qualifications

• 5+ years in Customer Success, Account Management, or Ad Operations
• Strong experience with DSPs and programmatic advertising
• Political advertising experience required
• Working knowledge of political compliance (FEC, state-level)
• Comfortable supporting both self-serve and managed-service clients
• Clear communicator with strong organizational and analytical skills

Benefits

• High-impact work in the political and advocacy space
• Modern AdTech platform in growth mode
• Competitive base salary ($100K–$115K) with opportunity to grow