[Hiring] Senior Customer Engineer @Collibra

Role Description

The Federal Customer Engineer (CE) serves as the guiding force behind bringing Collibra Public Sector's (CPS) product and vision to customers and prospects. Senior Customer Engineers are responsible for both net-new and expansion opportunities in existing accounts. They establish knowledgeable and trusted relationships from day one and serve as thoughtful technical advisors. The CE maintains a technical relationship with customers throughout the entire customer journey, both pre- and post-sale.

As a Federal Customer Engineer at Collibra Public Sector, you will support our nation’s most critical agencies in achieving Data Sovereignty and Mission Intelligence. You will partner with Federal Account Executives to navigate the unique procurement and technical landscapes of the DoW, Civilian and the Intelligence Community agencies. Your goal is to show how Collibra’s Self-Hosted and FedRAMP-authorized platforms can break down agency silos, ensure regulatory compliance, and accelerate the secure adoption of AI.

Qualifications

• 5+ years in Sales Engineering or Technical Consulting, specifically supporting U.S. Federal Government customers with 4+ years working in the Data/SaaS space.
• Proficiency in SQL and deep familiarity with Federal data stacks (e.g., Snowflake Government Data Cloud, AWS GovCloud, Azure Government, and Palantir) are a plus.
• Working knowledge of NIST 800-53, FISMA, and the Federal Data Strategy.
• Proven ability to navigate the Federal procurement cycle and build long-term relationships with Agency CDOs, CTOs, and Program Managers.
• Experience should include a broad range of disciplines, including value-based selling, cost-benefit analysis, ROI analysis, process and project management.
• Experience in regulatory compliance and or (financial/IT) audit is a plus.
• Experience working with leading PaaS providers, data lakes, databases, and integration platforms is required.
• Familiarity in enterprise security solutions such as LDAP or Kerberos.
• Experience working with Data Quality, Data Pipelines, Data Orchestration, and/or Job Control tools.
• Knowledgeable of at least two or three of the following: data management processes, including data governance, data stewardship, master data management, data cataloging, and business rules management.
• Experienced with Collibra or comparable technologies.
• Demonstrated proficiency in leveraging AI tools (e.g., Claude, Gemini, ChatGPT, Copilot) to solve real-world business challenges, drive measurable outcomes, or streamline workflows.
• A bachelor’s degree or equivalent related working experience is required.
• Hold active security clearance (Secret/TS).
• Must be a U.S. citizen who resides on U.S. soil.

Requirements

• Exceptional in communication, presentation and interpersonal skills including the ability to communicate effectively and build relationships within government entities.
• Fast learner with an aptitude for grasping complex technical concepts.
• Excellent organization and stakeholder management skills.
• A proven collaborator and liaison with all levels and departments within an organization, with experience and success in both partner and contractor-heavy environments.
• Confident in dispensing knowledge to a highly skilled and experienced audience.
• Able to demonstrate a thorough understanding of business needs and revenue potential for accounts in the region.

Measures of success

• Within your first month, you will become familiar with Collibra Public Sector and understand our customer landscape.
• Within your second month, you should confidently conduct discovery with customers and prospects, initial product demonstrations, and be able to present solutions aligned to customer value.
• Within your third month, you will become a voice for Collibra within your accounts and for your accounts back within Collibra - educating external and internal stakeholders on features, roadmap, and new use cases.
• You will drive operational excellence by ensuring the sales process runs smoothly and efficiently.

Compensation for this role

The standard base salary range for this position is $140,000 - $175,000 per year. This position is eligible for additional commission-based compensation. Salary offers are based on a combination of factors, including, but not limited to, experience, skills, and location.

In addition to base salary, we offer a competitive total rewards package, including bonus potential, equity for eligible roles, a Flex Fund monthly stipend, pension/401k plans, and more.

Benefits

• Flexible offerings to support diverse needs and life events.
• Competitive compensation and health coverage.
• Time off benefits.