Senior Contact Center Consultant @Sanoma Learning
Customer Service
Salary unspecified
Remote Location
Job Type full-time
Posted 2d ago

[Hiring] Senior Contact Center Consultant @Sanoma Learning

2d ago - Sanoma Learning is hiring a remote Senior Contact Center Consultant. πŸ’Έ Salary: unspecified πŸ“Location: Poland

Role Description

Performing work conscientiously and diligently, and adhering to applicable procedures and supervisor's instructions within the scope of the job performed.

Correct, timely, and effective execution of customer service tasks in inbound traffic, related to the following activities:

  • Receiving, monitoring, and providing information on order fulfillment
  • Providing information on products and services offered and commercial offerings
  • Providing information on ongoing marketing campaigns
  • Assisting in resolving problems and accepting complaints and returns
  • Providing technical support for multimedia products

Outbound traffic, related to the following activities:

  • Verifying and completing personal and marketing data
  • Conducting market research and marketing studies
  • Providing information on new products and promotional campaigns
  • Inviting customers to meetings

Company Description

How do you prepare students for the world, engage their curiosity and inspire them to grow? That is the main question of teachers all around the world. At Sanoma Learning, it has always been our mission to help to find and develop best-in-class answers to this question. If you join us, it means that you embark on an exciting journey to help shape the future of learning for primary, secondary and vocational education.

Sanoma Learning is a leading K12 European learning company, operating in 12 countries. Our learning products and services enable and support teachers and schools to develop the talents of every child to reach their potential. By offering printed and digital learning content, as well as digital learning and teaching platforms for primary, secondary and vocational education, we want to grow our positive impact on learning across Europe. With over 3000 employees, we help shape the future of education for 25+ million of students.

Sanoma Learning is an equal opportunity employer; we are committed to inclusion and diversity, ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics.

Before You Apply
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remote Be aware of the location restriction for this remote position: Poland
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Senior Contact Center Consultant @Sanoma Learning
Customer Service
Salary unspecified
Remote Location
Job Type full-time
Posted 2d ago
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remote Be aware of the location restriction for this remote position: Poland
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
Unlock 152,720 Remote Jobs
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