[Hiring] Senior Consultant @OneStream Software

Role Description

Join our dynamic Customer Support and Remote Consulting (CSRC) team as a Senior Remote Consultant! In this exciting role, you will be supporting our customers, internal staff, and partners, guiding them through their implementations and ensuring a seamless post-implementation experience. You'll play a crucial part in empowering OneStream customers, partners, and internal teams by providing exceptional support and enablement.

Your key responsibilities will include:

• Supporting and enhancing the OneStream administrator post go-live.
• Delivering custom solution-based support.
• Offering expert consulting to both partners and internal teams.
• Mentoring new peers and leading projects.
• Being a role model to the rest of the consultants.

We're looking for someone who can think on their feet, make quick, sound decisions, and thrive in a fast-paced environment.

Qualifications

• Degree in a field such as Accounting, Business, Finance, Information Systems, Mathematics, CIS, or equivalent work experience.
• 2+ years of relevant experience (i.e. CPM, software implementations, development, financial/accounting systems).
• Minimum 24 months of OneStream Consulting experience.
• Functional experience within Financial Close/Consolidation.

Requirements

• Lead Application Reviews or Strategic Technical Projects.
• Provide the customer with post project go live support and consulting, tasks might include but are not limited to:
• Troubleshooting data discrepancies and analysis of consolidated data, customer issues, member formulas and business rules.
• Building reports, security models, custom dashboards, and custom event processes.
• Assist during customer transition.
• Building Integrations.
• Gathering of business requirements as necessary regarding application support requests.
• Lead and empower application focused team members to apply knowledge of OneStream product and features to support the customer’s business.
• Review and approve Knowledge Base documentation, to further develop best practices.
• Focus on business level initiatives, engaging with customers and partners to drive application-focused success.
• Submit reports of product issues on behalf of the customer and/or partner via defined processes.
• Support testing of software enhancements and new functionality.
• Assist in User Application Testing (UAT) of future OneStream software releases and custom CSRC Solutions.
• Tracking tasks accomplished, time spent, and milestones completed using defined tools.
• Effectively communicate throughout the lifecycle of an open case/issue with customer or partner.
• Help build and test content for Trainings (lunch and learns, internal trainings, etc.), events and conferences.

Benefits

• Vision, Medical, Life, Dental, 401K.
• Excellent Medical Plan.
• Dental & Vision Insurance.
• Life Insurance.
• Short & Long Term Disability.
• Vacation Time.
• Paid Holidays.
• Professional Development.
• Retirement Plan.