[Hiring] Seasonal Sales Support Specialist @Lakeshore Learning Materials, LLC

Role Description

We are currently seeking an energetic Seasonal Sales Support team member. In this role, you will serve as a liaison between our Sales Support team and other cross-functional departments, assisting our Outside Sales Representatives and our customers in multiple capacities. Successful candidates will have extensive administrative experience, a talent for multitasking in a fast-paced environment and the ability to excel in a supporting role. Sales experience is not required.

A day on the job looks like this:

• Complete various tasks to support the Sales Support team, ensuring CCPs are processed correctly and efficiently.
• Monitor various reports to track stock, back orders and holds.
• Assist with customer requests, including invoice needs, shipping requests and tracking information.
• Support stock and inventory requests.
• Collaborate with other departments as needed.
• Work efficiently to solve any issues that may arise.
• Ensure projects are completed to satisfy all stakeholders.
• Compose various forms of correspondence to maintain clear communications with all end users.

Qualifications

• 2+ years of experience in customer support.
• Exceptional customer service skills for managing multiple stakeholders.
• High-level administrative skills.
• Strong sense of urgency and a “can-do” attitude.
• Excellent problem-solving and decision-making skills.
• Ability to juggle multiple projects.
• Superb written and verbal communication skills.
• Proficiency in Excel, Word and Outlook.
• Knowledge of Salesforce.com is a plus.
• Ability to prioritize multiple tasks is required.

Requirements

• At Lakeshore, we pay local market wages for employees that reside within Los Angeles and Orange Counties. For employees residing outside of Los Angeles and Orange Counties, pay is based on national market.
• For this position, new employees joining Lakeshore are typically brought into the organization at an hourly rate between $19.50-$22 depending on relevant experience & skillset.
• This range is indicative of projected hiring range. The annual base compensation will take into account each candidate's relevant experience, location, and skillset.

Benefits

• Employee discount on products that make you smarter.
• Casual dress…and we really mean it.