[Hiring] Scheduling Coordinator @FirstHealth of the Carolinas, Inc.

Role Description

As a Scheduling Coordinator, you would be responsible for the coordination of scheduling tests and procedures for Outpatient Services with possibly working from a phone queue answering calls as they come in. Additional duties include managing fax-in software from outside physician offices for documents related to upcoming appointments. This is a very busy, ever changing, fast-paced department. Hours are 9am-5:30pm Monday through Friday will work remote after training.

• Coordinate the scheduling of tests and procedures for Outpatient Services.
• Manage incoming calls, potentially working from a phone queue to assist patients and providers.
• Process and organize documents related to upcoming appointments using fax-in software from outside physician offices.
• Adapt to the dynamic, fast-paced nature of the department, handling frequent changes efficiently.
• Maintain professionalism and accuracy in all scheduling and documentation tasks.

Qualifications

• Completion of High School or the equivalent
• Knowledge of medical terminology required
• Basic knowledge of computers required
• Previous healthcare or medical office experience required
• Strong communication and customer service skills required
• Ability to work independently
• Able to perform several simultaneous tasks in an organized manner
• Ability to process information quickly and accurately while in a stressful environment
• Must be able to type 35 to 40 wpm

Company Description

FirstHealth values diversity, equity, and inclusion, and works to create a culture of excellence in which all team members feel valued, connected, treated fairly and safe, and where differences are both respected and supported.