[Hiring] Scheduling Coordinator @Granicus India

Role Description

Granicus' Swagit Productions team is hiring a Scheduling Coordinator for our remote team in India. The coordinator’s primary responsibility is to ensure accurate scheduling, communication, and processing of all tasks related to live government meeting productions, including:

• Maintaining schedules
• Handling high-volume correspondence
• Managing video files and documentation

In addition to core responsibilities related to scheduling, candidates will be expected to take on additional duties as required by the business, which may include:

• Indexing content
• Supporting operational needs as they arise

Shifts may vary during the week. Please note that you must be fully fluent in English to be considered for this role, and all resume submissions must be in English. Additionally, you must reside in India to be eligible for this position. Candidates living in other countries cannot be considered at this time.

Qualifications

• Ability to maintain a calm demeanor in a fast-moving environment
• Strong time management skills
• Experience with Google Docs and Microsoft Office Suite
• Experience working in a remote environment
• Access to a quiet and professional environment for focused transcription work
• Comfortable using digital communication tools
• Familiar with remote work tools such as cloud storage and virtual meeting software
• Flexible working hours
• Knowledge of Wrike and Salesforce is a plus

Requirements

• Supports live government meeting productions by maintaining a fully accurate broadcast schedule
• Updates recordings and client documentation within proprietary internal systems
• Manages a high volume of emails and Zoom phone calls throughout each shift
• Receives meeting agendas and ensures details are communicated promptly to Video Supervisors
• Serves as a liaison between departments, coordinating regularly with Broadcast, Captioning, QA, and Support

Benefits

• Inclusive and diverse team environment
• Employee Resource Groups to encourage diverse voices
• Coffee with Mark sessions for interaction with the CEO
• Microsoft Teams communities focused on various interests
• Special guest discussions on impactful issues