[Hiring] Scheduler @360care

Role Description

This position is responsible for creating all medical schedules, confirming patient visits, and reviewing schedules with facilities for multiple locations.

• Creation of schedules for all clinical specialties.
• Maintains rotation of facilities and patients visits to ensure providers are scheduled appropriately.
• Schedules multiple specialties at multiple locations with multiple providers.
• Obtains physician orders to treat patients.
• Stays current with EMR functionality and processes.
• Work under time restraint and follow a multiple step process from start to finish.
• Responsible for using electronic health record system.
• Checking eligibility for every scheduled resident and submitting prior authorization when applicable.
• Follow up with facilities and field staff through email and telephone communications.
• Assist with daily operations.
• Adhere to policy changes and improvements.
• Demonstrate excellent customer service.
• Must be able to work in a high-volume environment with multiple locations.
• Actively supports and complies with all components of the compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.
• Maintains confidentiality of all information; abides with HIPAA and PHI guidelines at all times.
• To work remotely, it is expected you will have a reliable, nonpublic high-speed internet connection with sufficient bandwidth to participate in all work-related activities. Any interruptions in service should be immediately reported to your manager.
• Reacts positively to change and performs other duties as assigned.

Qualifications

• Minimum High School Diploma required, college degree or experience preferred.
• Front or back office medical experience required (optometry, podiatry, and/or audiology office experience a plus).
• Electronic Medical Records experience required.
• Medical scheduling experience required.
• Critical thinking/Solutions-based skills required for a time sensitive environment.
• Strong time management skills.
• Ability to multi-task and work within a fast-paced environment.
• Strong attention to detail.
• Must be deadline driven and have a sense of urgency.
• Must have excellent communication skills both written and oral.
• Proficiency with Microsoft Office Suite required.
• Strong computer skills with Excel, Word, Outlook.

Requirements

• We will only employ those who are legally authorized to work in the United States.
• Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.