[Hiring] Sales Closer - Callback Agent @U-Haul

Role Description

This role involves following up on warm leads and assisting customers with U-Haul related products and services.

• Must be able to overcome objections and have professional communication skills via chat and over the phone.
• Utilize new and exciting programs to reach out to customers.
• Make outbound calls and answer incoming calls to assist customers with quoting rental rates and earning new business.
• Play a pivotal role in the success of the company by helping to move equipment where it is needed most.
• Follow established methods and procedures, handle all calls expediently and efficiently.
• Meet all quality-related metrics and goals while acting in a courteous and friendly manner.

Qualifications

• Basic keyboarding and computer skills.
• Ability to navigate and use multiple computer programs at once.
• Excellent verbal communication and listening skills.
• Clear speaking voice.
• General knowledge of U.S. geography.
• Willingness to incorporate feedback to constantly improve performance.
• Previous sales experience a plus.

Requirements

• Seasonal team members must be available to work at least 32 hours per week, Monday - Sunday.
• Shifts between 5:00 AM - 5:00 PM (Arizona time).
• Available to work at least one weekend day per week (8.5 hours).
• Working holidays is required to provide support for customers year-round.
• Must have a quiet, private work area for remote work.
• Dependent and child-care arrangements must be made as if working in-person.
• All work duties, including initial education, must be performed at home.
• Computer requirements and internet speed will be verified if interviewed.

Benefits

• Train and work from home - various schedules!
• Advancement opportunities!
• Hourly base, plus a potential bonus.
• Opportunity for base pay merit increases based on performance.
• Part-time benefits include Medical Reimbursement Indemnity Plan, Rx Savings Plus Discount Plan, Dental Plan, Vision Plan, Retirement Savings 401(k) Plan.

Company Description

U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness.

• U-Haul will not hire or re-hire individuals who use nicotine products in certain states.
• U-Haul is an equal opportunity employer.
• Individual accommodations are available on requests for applicants taking part in all aspects of the selection process.