[Hiring] Repossession Specialist @FourLeaf Federal Credit Union

Role Description

This role will work on assigned accounts with repossession agents to locate collateral or negotiate account resolution through accurate account documentation within the system. The incumbent is responsible for facilitating the disposition of repossessed collateral via nationwide auctions in accordance to state specific laws. This role will reconcile repossession invoices and/or sales documents from repossession agents and auctions in addition to disbursing the invoice from the member’s account and submitting for payment to the credit union partners. Additionally, they will document impound notices, speak with the impound yards to negotiate release and coordinate pickup of those vehicles with the Repossession Agent.

This position is open to flexible work options including a remote setup.

Core Contributions

• Provide service to credit union members who are in repossession status whether it be collecting payment, arranging surrender, or sending releases to the Repossession Agent.
• Review approved repossession orders and facilitate assignments to applicable repossession agents.
• Generate state specific notices when vehicles are repossessed and/or sold, this includes processing sales proceeds and filing for GAP/Warranty/Service Contract Cancellations.
• Receive notices from the impound, police department, dealership, mechanic, etc. and document the account.
• Handle and disperse invoices from member accounts and submit to credit union for payment.
• Complete daily repossession updates and document the account.
• Coordinate the receipt of vehicle titles for dispossession vehicles at auction.
• Follow-up with dealership for GAP/Warranty/Service Contract Cancellations and document the account.
• Additional job-related projects and duties as assigned by management.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service and/or collections experience, required.
• 1 year repossession experience is desirable.
• Computer Skills: Proficiency in Microsoft Office (Word, Excel, Outlook).
• Skills: Communication Verbal & Written, Ethical Behavior, Interpersonal, Organized, & Service Delivery.

Requirements

• The estimated salary for this role is $21.77-$25.59 per hour.

Benefits

• Comprehensive benefits package, including medical, dental, and vision coverage.
• Life and disability insurance.
• Voluntary benefit programs.
• 401(k) plan with employer match.
• Reimbursement and wellness programs.
• Annual performance-based bonus.

What Sets Us Apart?

• Competitive 401(k).
• Tuition and fitness reimbursement programs.
• Flexible work options.
• Volunteer opportunities.
• Executive “Water Cooler Chats.”
• Clubs, sports, and social events.
• Food truck days.
• ….and more!

Company Description

FourLeaf Federal Credit Union (FourLeaf) has been committed to the financial well-being of our members for over 80 years. Through our full range of competitive savings and loan products, you can trust us in every step of your financial journey. From applying for a credit card to closing on your mortgage to opening your child’s first savings account, FourLeaf is here to help you reach your financial goals.

We are proud to be an award-winning place to work! Some of our recent recognitions include Certified Great Place to Work 2024-2025, America’s Greatest Midsize Workplaces 2025, Quantum Workplace Employee Voice Award 2024, and Fortune’s Best Workplaces in Financial Services & Insurance 2024.

As a credit union, our vision is to enrich the lives of our members, employees, and communities. Since 2002, we have been an integral community partner through our charitable giving and community development programs in New York and beyond.