[Hiring] Remote Support Services Specialist @Unlimited Biking
Remote Support Services Specialist @Unlimited Biking
Customer Service
Salary competitive hou..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted 2d ago

[Hiring] Remote Support Services Specialist @Unlimited Biking

2d ago - Unlimited Biking is hiring a remote Remote Support Services Specialist. πŸ’Έ Salary: competitive hourly pay or salary based on experience πŸ“Location: USA

Role Description

Unlimited Biking is seeking a detail-oriented and customer-focused Remote Support Services Specialist to join our growing team. In this role, you will provide exceptional support to customers by assisting with reservations, inquiries, and service-related concerns across multiple communication channels.

  • Respond to customer inquiries via email, phone, and chat in a timely and professional manner
  • Assist customers with booking, modifying, or canceling reservations
  • Provide accurate information about bike rentals, tours, pricing, and policies
  • Troubleshoot and resolve customer issues efficiently while maintaining a positive experience
  • Collaborate with internal teams to ensure seamless service delivery
  • Maintain accurate customer records and documentation
  • Identify opportunities to improve customer satisfaction and operational processes

Qualifications

  • Previous experience in customer service, support, or a related role
  • Strong written and verbal communication skills
  • Comfortable using customer support tools, CRM systems, and online platforms
  • Ability to multitask and manage time effectively in a remote environment
  • Problem-solving mindset with strong attention to detail
  • High-speed internet connection and a reliable home workspace

Requirements

  • Experience in the travel, tourism, or hospitality industry (preferred)
  • Familiarity with reservation systems or booking platforms (preferred)
  • Bilingual skills are a plus (preferred)

Benefits

  • Competitive hourly pay or salary (based on experience)
  • Flexible remote work environment
  • Paid time off and holiday pay (for eligible employees)
  • Opportunities for growth and advancement
  • Employee discounts on tours and rentals

Work Schedule

  • Flexible shifts, including weekends and holidays as needed
Before You Apply
️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Remote Support Services Specialist @Unlimited Biking
Customer Service
Salary competitive hou..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted 2d ago
Apply for this position
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️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
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