[Hiring] Remote Specialist @Advanced Rx Management

Role Description

We are seeking a detail-oriented and proactive Remote Specialist to support in-office physician pharmacy billing. This role focuses on managing collection-related task items, coordinating documentation, and ensuring smooth remote access to clinic systems.

• Respond promptly and professionally to all collections-related ezMessages associated with in-office physician pharmacy dispensing.
• Manage status updates, documentation requests, and follow-up communications to ensure timely resolution of collection inquiries.
• Review and track outstanding requests, maintain accurate records, and clear communication with internal teams and clinic staff.
• Coordinate with clinics to obtain required documentation or clarification related to collection matters.
• Identify and escalate technical issues encountered when remoting into clinic systems, reporting all access or connectivity issues to the IT team in a timely manner.
• Maintain compliance with internal procedures, privacy standards, and applicable regulations while handling sensitive financial and clinical information.
• Collaborate with cross-functional teams to support efficient workflows and minimize delays in collections processes.

Qualifications

• High School Diploma
• Previous experience in pharmacy billing, collections, or revenue cycle support preferred.
• Working knowledge of pharmacy dispensing workflows and collections practices.
• Experience navigating and working within various clinic EMR systems.
• Strong organizational skills with the ability to manage multiple tasks and follow-ups simultaneously.
• Excellent written communication skills, with attention to detail and professionalism.
• Comfortable working independently in a remote-access environment and troubleshooting basic system navigation issues.
• Ability to escalate issues appropriately and work collaboratively with IT and operational teams.

Skills

• Multilingual proficiency with fluency in English
• Excellent communication skills—both verbal and written—capable of conveying information clearly and professionally.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) along with solid computer skills for efficient data management.
• Demonstrated analysis skills to assess customer needs and provide tailored solutions effectively.

Location

Sunrise, Florida (Remote)

Department

Billing & Collections

Employment Type

Full-Time

Minimum Experience

Entry-level

Compensation

$19.00 to $23.00