[Hiring] Remote Financial Clearance Specialist @AtlantiCare

Role Description

The Remote Patient Access Insurance Specialist is a non-patient facing role that works remotely or located in a call-center environment. The registrar is responsible for providing high-quality administrative support by managing patient registration, insurance verification, and completing Admissions/ Registrations remotely. The role includes ensuring patients have accurate and up-to-date information while coordinating effectively with healthcare teams and patients.

Qualifications

• High school diploma or equivalent required.
• Associate's degree preferred.
• Healthcare Financial Management Association - HFMA (CRCR) Certified Revenue Cycle Representative certification required within 6 months of hire or transfer.
• 1-3 years of experience in healthcare registration or insurance-related positions.
• Previous experience in a physicians' office or hospital setting is preferred.

Requirements

• Register patients into the system by obtaining and verifying personal, demographic, and insurance information remotely.
• Confirm patient insurance eligibility and coverage to ensure billing accuracy and proper processing.
• Accurately enter patient information into electronic health records (EHR) and other relevant databases.
• Serve as the primary point of contact for patients before their appointments, answering inquiries, and providing assistance with scheduling or registration.
• Collect co-pays or other financial obligations remotely as necessary.
• Adhere to all healthcare regulations, privacy laws (such as HIPAA), and organizational policies in handling patient information.
• Address any issues or concerns related to patient registration or insurance coverage with tact and professionalism.
• Work closely with medical staff, insurance companies, and other departments to ensure smooth patient processing.

Benefits

• Generous Paid Time Off (PTO)
• Medical, Prescription Drug, Dental & Vision Insurance
• Retirement Plans with employer contributions
• Short-Term & Long-Term Disability Coverage
• Life & Accidental Death & Dismemberment Insurance
• Tuition Reimbursement to support your educational goals
• Flexible Spending Accounts (FSAs) for healthcare and dependent care
• Wellness Programs to help you thrive
• Voluntary Benefits, including Pet Insurance and more