[Hiring] Remote Customer Relations Associate @Lisa Russel

Role Description

As a Remote Family Support Consultant, you will:

• Meet virtually with clients to understand their needs and goals
• Educate individuals and families on available benefit options
• Provide personalized guidance and professional support throughout the enrollment process
• Build long-term relationships through trust, communication, and exceptional service
• Maintain organized digital records and appointment schedules
• Participate in ongoing training, coaching, and leadership development
• Collaborate with a supportive remote team committed to shared success

Qualifications

• Excellent communicators who listen first and provide thoughtful solutions
• Positive, dependable, and motivated to help others
• Quick learners who adapt well in a fast-paced environment
• Self-starters who work confidently both independently and as part of a collaborative team
• Growth-minded individuals committed to continuous learning and professional development
• No prior industry experience is required

Requirements

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Benefits

• 100% Remote Work
• Flexible Schedule
• Ongoing Training & Mentorship
• Company-supported life insurance
• Medical reimbursement program
• Professional development resources
• Leadership growth opportunities
• Industry-Leading Technology