[Hiring] Reimbursement Specialist @Myriad Genetics

Role Description

The Reimbursement Specialists Patient Accounts resolves billing related inquiries from patients, providers, and other internal customers through inbound calls.

• Engage with patients through various communication channels including telephone, email, and live chat.
• Provide support to clinicians, insurers, and the management team to facilitate prompt account collections.
• Work aged accounts, researching and reconciling credit balance accounts and processing adjustments as needed.
• Review patient insurance coverage for genetic testing.
• Document activities appropriately in process notes.
• Participate in Quality Assurance plan.
• Comply with applicable CLIA and HIPAA regulations.

Qualifications

• High school diploma or GED equivalent required.
• 1+ years of experience in customer service/call center, working in medical billing, health insurance, or collections preferred.
• Excellent customer service and phone skills, with good problem solving and decision-making skills.
• Excellent time management, organizational, communication, multitasking, and teamwork skills.
• Insurance billing experience with working knowledge of ICD-10, CPT, and HCPCS coding preferred.
• Bilingual English/Spanish preferred.

Requirements

• Lifting Requirements – light work or exerting up to 20 pounds of force frequently.
• Physical Requirements – stationary positioning, moving, operating, ascending/descending, communicating, observing, pushing or pulling, and reaching.
• Use of equipment and tools necessary to perform essential job functions.

Company Description

For more than 30 years, Myriad Genetics has led the way in precision medicine by delivering important insights to help people make informed health decisions. As a leading molecular diagnostic testing and precision medicine company, we are dedicated to advancing health and well-being for all. Our innovative genetic tests are used across specialties including oncology, women’s health, and mental health, empowering clinicians to personalize treatment and help their patients take proactive steps toward better outcomes.

What inspires us – and you – is simple: Every test, every insight, and every patient story emphasizes our commitment to improving lives through science, innovation, and care.

Learn more at myriad.com and follow Myriad Genetics on LinkedIn.