[Hiring] RCS Associate @IU Health

Role Description

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to:

• Scheduling
• Registration
• Insurance verification
• Prior-authorization
• Financial counseling/individual solutions
• Cashiering
• Release of information
• Customer service

Position adheres to departmental productivity, quality, and service standards in support of operational goals.

Key Responsibilities:

• Referral processing
• Scheduling specialist appointments for adult patients across the state of Indiana.

Qualifications

• Customer Service Experience
• Strong Communication Skills
• Ability to interact professionally with patients, administrators, and clinical staff.
• Proficiency in using EMT systems
• Multitasking in a fast-paced environment
• Detail oriented
• Reside in the state of Indiana

Requirements

• At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.

Benefits

• Access to diverse opportunities for personal and professional growth.
• Advanced clinical training.
• Leadership development.
• Promotion opportunities.
• Cross training development.