[Hiring] RCS Associate @IU Health

Role Description

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to:

• Scheduling
• Registration
• Insurance verification
• Prior-authorization
• Financial counseling/individual solutions
• Cashiering
• Release of information
• Customer service

Position adheres to departmental productivity, quality, and service standards in support of operational goals.

Key Responsibilities:

• Referral processing
• Scheduling specialist appointments for adult patients across the state of Indiana.

Qualifications

• Customer Service Experience
• Strong Communication Skills
• Ability to interact professionally with patients, administrators and clinical staff.
• Proficiency in using EMT systems
• Multitasking in a fast-paced environment
• Detail oriented
• Reside in the state of Indiana

Requirements

• At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.

Benefits

• Access to advanced clinical training
• Leadership development opportunities
• Promotion opportunities
• Cross training development

Company Description

Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.

• Ranked No. 1 in Indiana by U.S. News & World Report
• Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report
• Unique partnership with the Indiana University School of Medicine
• 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation
• Invested in the lives of Hoosiers, leading the transformation of healthcare
• Indiana’s most comprehensive health system