[Hiring] Rate Verification Specialist @Morley

Role Description

As a remote Rate Verification Specialist at Morley, you’ll be at the heart of ensuring our automotive warranty reimbursements are fair and accurate. Your expertise will be vital in reviewing past retail-parts markups and labor-rate changes to maintain precision in our work. This role is perfect for leveraging your background in automotive, business or accounting, especially if you're looking to work from home.

• Examine and interpret invoices and numerical data submitted by dealers to confirm accurate reimbursement rates
• Ensure all applications meet the required standards and verify job cards according to the type of service repair
• Identify qualifying repairs and compute the average markup percentages for parts and effective labor rates
• Check that labor rates remain consistent with established benchmarks
• Advise clients on recommended adjustments to markups or labor rates
• Organize and coordinate work assignments while maintaining an efficient file system
• Follow a dependable and regular work schedule
• Offer timely and accurate solutions through inbound and outbound conversations (including use of the client's application, emails and other communications as needed) while keeping a positive and upbeat attitude

Qualifications

• Keen attention to detail, especially with numerical and financial calculations
• Computer proficiency (navigating online resources, using Microsoft Office)
• Excellent interpersonal skills; capable of working well both within a team and independently
• Professional demeanor and spoken/written communication skills
• Acute listening skills with attention to detail
• Strong organizational and time management skills; able to meet deadlines
• Positive self-starter with a solid work ethic

Requirements

• High school diploma or equivalent
• Two or more years of professional work history in automotive, business or accounting
• Demonstrated analytical, data entry and process-oriented skills
• Demonstrated ability to successfully perform in a fast-paced work environment
• Able to work the following hours of operation: Monday - Friday, 8 a.m. - 5 p.m. Eastern time / 7 a.m. - 4 p.m. Central time / 6 a.m. - 3 p.m. Mountain time / 5 a.m. - 2 p.m. Pacific time
• Must be able to stick to the schedule reliably

Benefits

• Medical and prescription coverage
• Dental and vision insurance
• Paid time off
• Associate wellness program with rewards for annual checkups
• Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
• 401(k) with match
• Flexible spending account (FSA)
• Life insurance
• Company-paid short- and long-term disability insurance
• 24/7 online access to doctors through Teladoc
• 24/7 nurse help desk
• Patient advocacy with free 24/7 support for benefit questions and claims
• Guidance for family, financial and estate planning (including wills)