[Hiring] Preventive Maintenance Financial Administrative Assistant @Budderfly

Role Description

We have an opportunity for a motivated individual to fill the role of Preventative Maintenance Financial Administrative Assistant. In this position, the successful candidate will be responsible for supporting the successful ticket resolution and customer satisfaction of the Technical Services team.

• Check PM completion surveys to ensure the required scope is completed.
• Match resultant invoices to the customer’s contract with Budderfly for equipment types and number of units on site.
• Work within the company Work Order Management system to ensure work orders are sent to all vendors.
• Ensure that all required Work Tasks are included in each Work Order for a site.
• Review preventative maintenance surveys and invoices to ensure equipment in the survey matches those within the Budderfly Equipment system (FSG).
• Make corrections within the Budderfly equipment system if differences exist.
• Review PM reports and cross-reference them to the customer EMO (contract).
• Act as liaison between the company and vendors.
• Provide dedication to improve billing accuracy and business productivity.
• Provide excellent and timely communication around preventative maintenance scope through phone, email, and chat.
• Ensure utmost preventative maintenance billing (internal and external to Budderfly) throughout Budderfly invoicing and surveying systems.
• Ensure equipment data from the site survey matches the equipment records on the preventative maintenance survey.
• Work to improve customer satisfaction throughout the Technical Services preventative maintenance process.
• Complete service and PM invoice approvals.

Qualifications

• Strong interpersonal, analytical, verbal, and written communication skills.
• Coordinating multiple daily tasks concurrently.
• Demonstrated experience in administrative work.
• Demonstrated experience in data analysis and work being fulfilled to contractual obligations.
• Able to work as a team player and independently.
• Creative problem solver with ability to multi-task.
• Passion for energy savings.
• Maintaining positive relationships with team members.
• Enjoys continuous learning, as supported by your organization, both technically and professionally.
• Excellent verbal and written skills.
• Work across and with organization Teams.

Requirements

• Background in billing and administrative functions within the HVAC field.

Benefits

• Career advancement opportunities in a fast-growing, supportive company environment.
• Competitive pay.
• Full benefits package including medical, dental, vision, 401K, life insurance, and disability insurance.
• Opportunity to work as part of a team that values its members and works together to achieve positive change.