Premium Ticketing Coordinator @ASM Global-SMG
Customer Service
Salary competitive sal..
Remote Location
🇺🇸 USA Only
Job Type full-time
Posted 1wk ago

[Hiring] Premium Ticketing Coordinator @ASM Global-SMG

1wk ago - ASM Global-SMG is hiring a remote Premium Ticketing Coordinator. 💸 Salary: competitive salary, commensurate with experience 📍Location: USA

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

The Premium Ticketing Coordinator will play a key role in managing premium ticketing operations, ensuring exceptional service for suite holders, premium seating clients and VIP guests. This position combines operational accuracy with outstanding customer care.

  • Coordinate ticketing for premium seating, suites and VIP areas.
  • Process ticket sales and manage accounts using Ticketmaster systems, including Archtics.
  • Assist with billing, database upkeep and premium account maintenance.
  • Support sales efforts for public suites and VIP areas.
  • Provide prompt, professional client support and resolve inquiries efficiently.
  • Provide event-day support, including box office assistance and ticketing solutions.
  • Contribute to strategic initiatives to enhance premium ticket operations and guest experience.

Qualifications

  • Previous experience in ticketing, event or venue management, or similar experience preferred.
  • Working knowledge of ticketing software.
  • Ticketmaster systems, including Archtics preferred.

Requirements

  • Working knowledge of Microsoft Office applications.
  • Excellent organizational skills and attention to detail.
  • Good verbal and written communication skills.
  • Comfortable working under pressure and managing multiple tasks.
  • Strong interpersonal skills and ability to work effectively with diverse teams.

Benefits

  • Competitive salary, commensurate with experience.
  • Generous benefits package that includes medical, dental, vision, life and disability insurance.
  • Paid vacation.
  • 401k plan.

Working Conditions

  • Location: On Site or Remote (Van Andel Arena, DeVos Performance Hall, Acrisure Amphitheater).
  • Flexible availability including nights, weekends and some holidays.

What You'll Gain

  • Working alongside a dynamic team at iconic venues hosting premier entertainment in West Michigan.
  • Opportunities for growth in premium ticket sales and event operations.
  • Rewarding environment where your work directly impacts guest experience.
Before You Apply
🇺🇸 Be aware of the location restriction for this remote position: USA Only
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Premium Ticketing Coordinator @ASM Global-SMG
Customer Service
Salary competitive sal..
Remote Location
🇺🇸 USA Only
Job Type full-time
Posted 1wk ago
Apply for this position Unlock 75,545 Remote Jobs
🇺🇸 Be aware of the location restriction for this remote position: USA Only
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position Unlock 75,545 Remote Jobs
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