[Hiring] Portuguese Speaking Search Engine Customer Expert @Mercier Consultancy Group

Role Description

We are currently scouting for a talented professional to fill the Portuguese Speaking Search Engine Customer Expert position in Greece. This is a unique opportunity to join one of the most prestigious customer support services hubs in the Mediterranean, providing world-class assistance to users globally while enjoying a career-defining experience.

• Provide high-quality support to users, ensuring excellence within the customer support services sector.
• Assist clients with search engine related inquiries, maintaining a high level of accuracy and satisfaction.
• Troubleshoot technical issues while demonstrating deep product knowledge in a professional environment.
• Communicate complex information clearly and empathetically to Portuguese-speaking users.
• Collaborate with international teams to optimize service delivery and operational efficiency.
• Achieve individual and team-based KPIs consistent with industry standards for top-tier support.
• Contribute to the continuous improvement of support documentation and internal service processes.

Qualifications

• Native or fluent Portuguese (spoken and written).
• Valid EU passport (mandatory).
• Proficiency in English for corporate communication.
• Strong problem-solving skills and a passion for technology and search engines.
• Exceptional communication skills, essential for success in customer support services.
• Willingness to relocate to Greece and embrace a new international career challenge.

Benefits

• Competitive Monthly Salary.
• Fully Paid Training.
• Health Insurance.
• Fully Paid Relocation Package (flight, transfer, hotel).
• Monthly Performance Bonus.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Exceptional career growth opportunities within Portuguese-speaking jobs.
• And Much More...

Company Description

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading organizations across Europe. We pride ourselves on delivering bespoke staffing solutions, ensuring every professional we place finds a path to excellence within the vibrant landscape of international customer support services.