[Hiring] Portuguese Speaking Jobs In Sofia @Mercier Consultancy Group

Role Description

Mercier Consultancy MD is thrilled to present an excellent opportunity for Portuguese-speaking professionals to build their careers in Sofia, Bulgaria! This position offers the chance to work in a vibrant city with a fully paid relocation package. Join our team and bring your language skills to provide exceptional service and support in various roles.

• Handle inbound and outbound communications with Portuguese-speaking clients across multiple channels including phone, email, and chat.
• Provide accurate information, assist with customer inquiries, and offer effective solutions tailored to client needs.
• Manage administrative tasks related to client accounts ensuring data accuracy and compliance.
• Collaborate with team members to improve service quality and client satisfaction.
• Maintain up-to-date knowledge of company products and services to deliver expert advice.
• Contribute to reporting and feedback processes to drive continuous improvement.

Qualifications

• Fluency in Portuguese (both written and spoken) is essential; proficiency in English is advantageous.
• Experience in customer service, administration, or related fields is preferred.
• Excellent communication and interpersonal skills with a customer-centric approach.
• Strong organizational skills and attention to detail.
• Comfortable using CRM systems and standard office applications.
• Ability to work effectively both independently and within a team.
• Willingness to relocate to Sofia, Bulgaria with a fully covered relocation package.
• Adaptability to a multicultural work environment and enthusiasm for living in Bulgaria.

Benefits

• Competitive Monthly Salary
• Fully Paid Relocation Package
• Monthly Performance Bonus
• Fully Paid Training
• Health Insurance
• And Much More...