[Hiring] Portuguese-Speaking Customer Service Representative @Mercier Consultancy Group
Portuguese-Speaking Customer Service Representative @Mercier Consultancy Group
Customer Service
Salary competitive mon..
Remote Location
Employment Type full-time
Posted Today

[Hiring] Portuguese-Speaking Customer Service Representative @Mercier Consultancy Group

Today - Mercier Consultancy Group is hiring a remote Portuguese-Speaking Customer Service Representative. πŸ’Έ Salary: competitive monthly salary, 2 extra salaries per year πŸ“Location: Spain

Role Description

Mercier Consultancy MD is seeking enthusiastic Portuguese-speaking Customer Service Representatives for an Online Streaming Service, based in Greece. This remote position offers the opportunity to provide excellent support to customers, ensuring they enjoy a smooth and engaging streaming experience. Join a dynamic team dedicated to delivering top-notch service and helping customers resolve their inquiries efficiently.

  • Respond promptly and professionally to customer questions and concerns via phone, email, and chat in Portuguese.
  • Assist with account management, subscription issues, and content-related inquiries.
  • Troubleshoot and resolve technical problems related to streaming devices and platforms.
  • Maintain detailed records of all interactions and transactions in the CRM system.
  • Work collaboratively with internal teams to ensure customer satisfaction and service improvements.
  • Keep updated on new content and platform features to provide accurate information to customers.

Qualifications

  • Native or fluent Portuguese speaker with excellent written and verbal communication skills; knowledge of English is advantageous.
  • Previous experience in customer service, preferably in the digital streaming or entertainment industry.
  • Strong problem-solving skills and ability to handle technical inquiries effectively.
  • Self-motivated and capable of working independently in a remote work setting.
  • Familiarity with CRM tools and general computer proficiency.
  • Flexibility to work various shifts, including evenings and weekends, as needed.

Benefits

  • Competitive Monthly Salary
  • 2 Extra Salaries Per Year
  • Fully Paid Relocation Package
  • Fully Paid Training
  • Health Insurance
  • And Much More...
Before You Apply
️
remote Be aware of the location restriction for this remote position: Spain
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Portuguese-Speaking Customer Service Representative @Mercier Consultancy Group
Customer Service
Salary competitive mon..
Remote Location
Employment Type full-time
Posted Today
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remote Be aware of the location restriction for this remote position: Spain
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
Application Denied βœ“
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