[Hiring] Policy Retention Associate @Bass Underwriters, Inc

Role Description

We are seeking to add a Policy Retention Associate to our team. This is a remote opportunity with a schedule of 8:00am – 5:00pm EST. To be considered for this role, you must be located within one of the following states: Florida, Georgia, South Carolina, or Pennsylvania.

Our Policy Retention Team handles the processing of cancellations and reinstatement endorsements on policies per state and company guidelines. Tasks for this role may include:

• Issuing notices of cancellation
• Processing through a high level of emails
• Handling calls from various people including Agents, Underwriters, carriers, and finance companies

The ideal candidate for this role will be highly organized with excellent communication skills, the ability to multitask, and comfort working with numerical data, including basic mathematical calculations.

Qualifications

• High School Diploma or General Education Diploma (G.E.D.)
• Prior experience handling financial information or monetary transactions is required
• Experience in Policy Retention or Customer Service preferred but not required
• Excellent attention to detail
• Excellent organization skills
• Strong comfortability working with numbers; Prior accounting experience
• Strong customer orientation, excellent interpersonal and communication skills
• Team player with a commitment to company values

Requirements

• Must be located in FL, GA, SC, or PA

Benefits

• Paid Time Off
• 10 Paid Holidays
• 401(k) with company match up
• Medical, Dental, & Vision insurance
• Supplemental benefits including company paid long-term disability and life insurance