[Hiring] Phone Center Scheduler @Center for Sports Medicine & Orthopaedics

Role Description

The Center for Sports Medicine and Orthopaedics is seeking a Phone Center Scheduler for a full-time position in Chattanooga, TN.

• Responsible for answering phones, scheduling appointments, verifying insurance, calling patients to schedule due to faxed referrals from providers, rescheduling appointments as needed, answering patient portal cases, and working on emails sent over by nurses' staff.
• Must be able to work efficiently in a fast-paced environment and adapt to frequent scheduling updates and provider preferences.
• Maintain working knowledge of all phone center duties and provide cross-coverage for team members as needed.

Qualifications

• High School graduate or GED equivalent required.
• Previous experience with information management in a medical office or similar setting preferred.
• Completion of a program of study in medical terminology and legal aspects of medical information management is preferred.

Requirements

• No nights/weekends/holidays. Day shift M-F.
• Must be located within the following states: TN, GA or AL.

Benefits

• 401(k)
• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Flexible spending account
• Life insurance
• Paid time off