[Hiring] Pharmacy Tech I @US Tech Solutions

Role Description

The Tech I Prior Auth takes in-bound calls from providers, pharmacies, members, etc., providing professional and courteous phone assistance to all callers through the criteria-based prior authorization process. Maintains complete, timely, and accurate documentation of reviews. Transfers all clinical questions, escalations, and judgment calls to the pharmacist team.

• The Tech I will also assist with other duties as needed to include but not limited to:
• Outbound calls
• Reviewing and processing Prior Auth’s received via fax and ePA
• Monitoring and responding to inquiries via department mailboxes
• Other duties as assigned by the leadership team

Qualifications

• Minimum (1) year experience required in a customer service position with HIGH VOLUME CALL CENTER experience, preferably in healthcare, social services, or a similar service position.

Requirements

• Prior Authorization

Company Description

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.