[Hiring] Pharmacy Support Assistant @BioScript Solutions

Role Description

The Pharmacy Support Assistant is an exciting opportunity to join a new pharmacy support team within Pharmacy Operations. The aim of this new team is to fortify our pharmacy’s day-to-day operations by removing tasks from the pharmacy that may be performed remotely. The current role of the Pharmacy Support Assistant will involve accounts receivable tasks with the potential for this role to expand into support of additional pharmacy tasks. This position requires:

• Strong attention to detail
• Organizational skills
• Strong communication skills
• Team player attributes
• Ability to multitask effectively

This position may require some shift work, is a remote position, and will report to the Pharmacy Support Supervisor.

Qualifications

• Proven performance within current role at BioScript Solutions
• Prior experience as a Pharmacy Assistant is considered an asset
• Strong written and oral communication skills
• Comfortable working with computers and learning various vendor software
• Proven customer service skills
• Demonstrated effective time management and organizational skills
• High attention to detail within a fast-paced environment
• Able to work well independently as well as collaboratively within a team environment
• Ability to solve problems, think critically, and make decisions
• Knowledge of medical terminology and pharmacy procedures is an asset
• Demonstrated commitment to maintain patient confidentiality and privacy
• Fluently bilingual (EN/FR) is considered an asset

Requirements

• Manage general administrative duties including maintaining effective communication channels with pharmacies, partners, and patients via email/phone while maintaining detailed documentation of all encounters
• Work with financial information, including entering data into computer software, preparing invoices, and maintaining patient AR accounts
• Participate in responding to communication from various stakeholders, including monitoring email accounts and answering phones
• Ensure exemplary patient-centered care in all interactions with both internal and external stakeholders
• Ensure documentation is completed and submitted according to the timeline outlined in the Standard Operating Procedure (SOP) including Incident Reports, Adverse Event Reports, and Product Quality Complaints
• Responsible for reporting any patient safety information as per adverse event reporting requirements
• Other duties as required

Benefits

• Epic Work-Life Balance: Our Pharmacy is Business Hours! Monday to Friday, no evenings, weekends, or holidays
• Growth Opportunities: Taking the passion for Pharmacy and using it in a specialty setting, in a company that champions learning and growth for team members
• Vibrant Culture: Collaborative approach to patient care, cutting-edge specialty pharmacy services
• Attractive Compensation: Robust and comprehensive compensation and benefits, available from day 1

Company Description

At BioScript, we're not just a company—we're a fast-growing company always putting patients first. As pioneers in Pharmaceuticals, we believe in pushing boundaries, setting trends, and crafting experiences that captivate and inspire. Our vibrant team is made up of brilliant minds who are passionate about driving success and making an impact.