[Hiring] Patient Services Representative @CorroHealth

Role Description

The Registration Representative serves as the first point of contact for patients, ensuring a positive experience through accurate registration, scheduling, insurance verification, and collection of patient payments. This role supports efficient hospital or clinic operations while maintaining patient confidentiality and excellent customer service.

• Greet and register patients, updating demographic and insurance information.
• Verify insurance eligibility and obtain necessary authorizations.
• Schedule, confirm, and modify appointments.
• Collect copayments and patient balances.
• Maintain accurate patient records within the electronic health record (EHR) system.
• Answer phones, respond to patient inquiries, and direct requests appropriately.
• Ensure compliance with HIPAA and clinic policies.

Qualifications

• High school diploma or GED required.
• Customer service or administrative experience preferred.
• Strong communication, organizational, and computer skills.
• Healthcare registration or medical office experience preferred.
• Familiarity with EHR systems and insurance verification processes is a plus.

Requirements

• This position is REMOTE, but you MUST work in Hawaii Time Zone.
• Required Schedule: Monday - Friday 8:00 AM - 4:30 PM, Hawaii Time Zone.

Benefits

• Competitive hourly salary.
• Equipment Provided.
• Medical/Dental/Vision Insurance.
• 401k program.
• PTO: 80 hours accrued, annually.
• 9 paid holidays.
• Tuition reimbursement.
• Professional growth and more!

Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Members must be able to lift and move material weighing up to 20 lbs. Team Members may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines.